Frequently Asked Questions

  • We’ve set up a voicemail box for fans to contact Mercury directly. You can find that by clicking on the contact button on the website, or clicking here.

    Business Contact | Mercury@MercuryStardust.com

    Please use Mercury's business email for any professional inquiries - ie Brand deals, content creation, fundraiser consulting, etc *NOT SPEAKING/EVENT RELATED

    Speaking Contact | Sean@CollectiveSpeakers.com

    Please contact Sean directly to discuss any speaking or event questions you may have.

    Store Contact | Basil@MercuryStardust.com

    Please send an email for any website or order issues. You can also respond to your order confirmation email directly!

  • PopCall | Mercury can now help you with your emergent DIY projects! If something just broke and you need to know where to start with fixing it, you can call Mercury to help. You’ll leave a short video message explaining the problem, and then Mercury will try to call you back directly to walk you through it. Check it out here.

  • The fulfilment team for the website store is very small, and works at a sustainable pace. There may be extended delays in processing times when large numbers of orders come in at one time. You will receive email updates when your order is placed, being processed for shipping, and when there are delivery updates from the mail carrier.

    We ship internationally for $25 a package. These orders make up a very small portion of our orders and do take quite a while to arrive. We do our best to pay any taxes and fees so they arrive Delivery Duty Paid (DDP). We may have to contact you for additional information depending on the requirements for your country.

  • Mercury participates in the yearly Trans Day of Visibility Stream-a-thon Fundraiser run by Point of Pride. The fundraiser takes place around Trans Day of Visibility, March 31st every year.

    You can find Point of Pride and all of their details on their website PointofPride.org

    Mercury does not direct funds for this and all application materials can be found on Point of Pride’s website.

  • Links to all of Mercury’s Official Accounts - If you find other accounts under her name, they are not official accounts!

  • Mercury is well known for recommending a small set of starting tools. Those tools include

    • Adjustable pliers

    • 10-in-1 multi-bit screwdriver

    • Allen keys, metric and standard (also known as a hex key or Allen wrench)

    • Utility knife

    Here’s an interview with Mercury discussing this in more detail on NPR’s LifeKit!

    You can also check out Mercury’s Amazon Storefront for specific product recommendations.